Reference

How cc55 Handles Your Personal Information

This privacy policy tells you exactly what data cc55 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data safe.

Account data protectionJazzCash & Easypaisa payment dataRaast transfer recordsCookie and device dataYour right to request deletion
cc55 How cc55 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Use any of the channels below and mention that your query is a privacy request so we route it correctly. We aim to respond to privacy-related queries within a reasonable timeframe and will confirm receipt of your request when we get it.

Live Chat Open the chat icon in the lobby footer to reach our support team directly. State that your message is a privacy request and we will escalate it to the right team.
Email Support Send your privacy query to our support email address listed in your account dashboard. Include your registered mobile number so we can verify your identity before responding.
Account Dashboard Log into your cc55 account, go to the account settings section, and use the contact form there. This path automatically attaches your account ID to speed up the process.
HOW WE PROTECT DATA

Security, Retention and Your Account Rights

We apply SSL encryption across every page of cc55 — including the deposit flow where your JazzCash, Easypaisa or Raast transaction details pass between your device and our servers. Your password is stored as a hashed value, never in plain text. Access to your account data internally is limited to staff who need it to process your wallet transactions or handle your support requests.

SSL Encryption

Every connection to cc55 runs over SSL. This covers your login, your deposit form and any page where personal or payment data is transmitted from your device.

Data Retention Policy

We hold your account and transaction records for as long as your account is open. After account closure, records are retained only as long as applicable rules in your jurisdiction require.

Cookie Controls

We use session cookies to remember your lobby preferences. You can clear these from your browser settings at any time. Disabling cookies may affect how some lobby features load.

Access Request Rights

You can ask us to show you the personal data we hold on your account. Submit the request through live chat or email, verify your identity, and we will send you the details.

Common Questions About Your Data on cc55

These are the questions we hear most often about how cc55 handles personal information. If something here does not answer your specific situation, contact us directly through live chat or the account dashboard form.

We collect your name, mobile number and email at registration. If you deposit via JazzCash, Easypaisa or Raast, the transaction reference and wallet number are also recorded to match your payment.

No. We never store your JazzCash or Easypaisa PIN. Only the transaction reference and wallet number are logged by our payment processor to confirm your deposit reached your account wallet.

Yes. Contact us through live chat or the email listed in your account dashboard. State it is a data access request, verify your identity, and we will send you what we hold.

We keep your data while your account is active. After you close your account, transaction records are held only for the period required by applicable rules in your region.

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transactions, and with service providers essential to running the platform. We do not sell your personal data.

Send a deletion request via the account dashboard contact form or through live chat. Include your registered number so we can verify you before processing the request. Applicable rules may require us to retain some records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.